• An action plan determines what are we going to do with the property in the future.
• Each action plan has a set of tasks that the system is going to be executing in the time frame that we consider pertinent for each case, so one task can be an SMS, the following task a call in 30 days, then the next task can be a follow-up text in 60 days, and so on and so on, each action plans has around 15 tasks.
• Our job is to select the correct action plan according to the interaction, only if you have reached the edition maker. We want to know who the decision maker is and if there is any interest in selling.