Knowledge Base

Having trouble logging in or need to update your password? You can reset it in just a few quick steps. ? Step-by-Step Instructions Go to the 8020REI log...

✅ Yes - Automatic Updates When you import data into 8020REI, we automatically update key seller signals, including absentee ownership status. This keeps y...

Need personalized help or want to review your performance? Our Customer Success team provides one-on-one support to help you get better results with 8020REI...

Importing your skip trace file correctly ensures you target the right properties and use valuable data like age, bankruptcy, and deceased status. Follow thi...

The name you use in SMS messages affects how people respond. At 8020REI, we recommend using names strategically to increase response rates and make your out...

Keeping your property list updated with accurate phone numbers is essential for effective outreach. If you see blank fields under "Active Phone Numbers...

Keeping your property list updated with accurate phone numbers is essential for effective outreach. If you see blank fields under "Active Phone Numbers...

Your SMS Response Rate shows how effective your outreach is at getting people to respond. Understanding this metric helps you improve your messaging strateg...

Identifying your highest scoring properties helps you prioritize your marketing outreach. High-scoring properties match your BuyBox closely and have multipl...

Managing your credit balance efficiently ensures uninterrupted access to essential features like skip tracing and SMS campaigns. Here's a step-by-step g...