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How to reset my password?
If you're having trouble logging into your 8020REI account or simply need to update your credentials, you can reset your password in just a few quick st...
Thu, 29 May, 2025 at 3:10 PM
Will the absentee distress be updated during the import process?
Will the Absentee Distress Be Updated During the Import Process? Yes. When you import data into 8020REI—whether from our system or an external source—we ...
Thu, 29 May, 2025 at 3:10 PM
Schedule a one-on-one session or book a call with our success team
Schedule a One-on-One Session or Book a Call with Our Success Team Need personalized guidance or want to review your performance? Our Customer Success team...
Thu, 29 May, 2025 at 3:10 PM
Best Practices for importing a skip trace file
Importing a skip trace file correctly is essential to ensure you're targeting the right properties and leveraging valuable data like age, bankruptcy, an...
Thu, 29 May, 2025 at 3:15 PM
How to choose names on the SMS templates
The name you use in an SMS message plays a subtle but powerful role in how your message is perceived. At 8020REI, we recommend using names strategically to ...
Thu, 29 May, 2025 at 3:15 PM
Updating Active Phone Numbers in the Property List
Keeping your property list updated with accurate phone numbers is essential for effective outreach. If you notice blank fields under “Active Phone Numbers...
Thu, 29 May, 2025 at 3:15 PM
What is the primary number (main number)?
When managing communication within your property list, it’s important to understand how 8020REI determines which phone number is considered the primary (o...
Thu, 29 May, 2025 at 3:15 PM
How is the Response Rate calculated?
Your SMS Response Rate is a key performance metric that shows how effective your outreach is at generating engagement from prospects. Understanding how th...
Thu, 29 May, 2025 at 3:15 PM
How do I view my highest score properties?
Identifying your highest scoring properties is key to prioritizing your marketing outreach. Properties with high scores typically match your BuyBox closely ...
Thu, 29 May, 2025 at 3:15 PM
How to add payment card and set up auto recharge?
Managing your credit balance efficiently ensures uninterrupted access to essential features like skip tracing and SMS campaigns. Here's a step-by-step g...
Thu, 29 May, 2025 at 3:15 PM