When having apparent issues with 8020 calls please try the following:


- Clear cache and cookies
- Log out and back in
- Try using a different browser



If these don´t work try the following steps:


- Remove any add-on on the browser, try a different browser
- Remove any firewall or antivirus that may be interfering with the system (usually this is the main issue)
- The following links contain a set of steps to follow that could potentially solve the issue: https://test.webrtc.org/ or https://networktest.twilio.com/
- If none of the above work, then we suggest speaking to the internet provider


If none of this helps please contact 8020 support at support@8020rei.com