We strive to deliver your data and services in a timely manner. However, some requests might fall into the specific or special request category.


If this is the case, please expect the following process:


  • We receive a task/request that falls under the specific request category. If this is a one-time request we might accommodate it in order to deliver, however, keep in mind that if it should be a recurring request (we highly recommend hiring a half time research agent to process it) 
  • We will then check first if said request is possible to accomplish.
  • If the request is possible, we will then set the expectation of 48/72 business hours.