Policies & SLAs
Service level agreements, cancellation policy, and terms.
We hold ourselves to specific, measurable service commitments. First reply within 2 business hours. Full resolution within 10 business hours. Data deli...
Fri, 3 Apr, 2026 at 7:48 PM
Key point — You can pause services for up to 60 days at $500/month per market, which preserves your exclusive county access. Requires 30 days written no...
Fri, 3 Apr, 2026 at 8:02 PM
Key point — Cancellation releases your exclusive markets (which may be reassigned immediately), and your domain and data are permanently deleted 7 days ...
Fri, 3 Apr, 2026 at 8:02 PM