Knowledge Base

Onboarding 5

• Your Onboarding Checklist
• How to Schedule a Customer Success Call
• Lead Delivery Timeline After Onboarding
• Data Services: How Many Properties You Get Access To
• Why Sharing Your Deal History Improves Lead Quality

Platform Basics 5

• What Is 8020REI? — Product Overview
• 8020REI Platform Overview and FAQ
• What Makes 8020REI Different
• Key Performance Metrics for Real Estate Investors
• How the Seat Model Works

Scores & Ratings 3

• Understanding Property Scores
• Action Plans: Complete Guide
• How to Find Your Highest Scoring Properties

Property Data 15

• Data Delivery: What to Expect
• How Often Is the Data Updated?
• What Are Hidden Gems?
• Phone Status Definitions
• Property Status Overview

View all 15

Distress Signals 10

• Downsizing – What It Means for Real Estate Investors
• Absentee Owners
• Divorce – Identifying Distress in Shared Property Sales
• Estate – Properties Tied to Deceased Owners
• Low Credit / Low-Income Owners – Understanding Financial Distress Indicators

View all 10

Glossary & Reference 6

• 8020REI Real Estate Dictionary
• Lead Scoring and Tracking Fields Glossary
• Contract-to-Close Ratio
• General Performance Benchmarks
• General Prospects Analysis Report

View all 6

BuyBox 5

• BuyBox: Complete Guide
• What Is a Market Reverse BuyBox?
• How to Filter Properties by BuyBox Criteria
• Adding Records and BuyBoxes: Pricing Impact
• Updating Your BuyBox: Timing and Process

Property Lists & Exports 11

• How to Export Property Data from 8020REI
• How to Export a Filtered List
• Complete Guide to Filtering and Exporting Property Lists
• How to Create an Export Configuration
• What Is the Buyer's List?

View all 11

Imports & Integrations 12

• CRM Integration & Data Sync Guide
• How to Import Properties into Your Domain
• How to Import Deals, Leads, DNCs, and More
• How to Import Third-Party Vendor Data
• How to Import Litigator Properties

View all 12

Feedback Loop 3

• The Feedback Loop: How to Share Your Data
• The Feedback Loop: Why It Matters
• How to Use Action Plans for Automated Follow-Up

Direct Mail 3

• Handling Direct Mail Valuation Errors
• Direct Mail Best Practices for Real Estate Investors
• Rapid Response

SMS & Messaging 8

• SMS Best Practices
• Targeted Messages: Complete Guide
• How to Create a New SMS Template
• SMS Disposition Scenarios
• How to Choose the Right Name for Your SMS Messages

View all 8

Cold Calling 2

• Cold Calling Best Practices
• Real Estate Acquisitions: Script & Process Guide

Skip Trace 5

• Skip Trace: Best Practices & Troubleshooting
• How to Submit a Skip Trace Request
• How to Manually Skiptrace Companies
• AutoSkiptrace
• How to Prepare Skip Trace Files for Import

ROI & Benchmarks 3

• Cost Per Contract & Lead Benchmarks
• How to Use Your Monthly Lists and Maximize ROI
• One-Pager: Best Practices

Campaign Strategy 4

• How to Improve Template Delivery Rates
• Recommended Actions for Different Marketing Channels
• How to Improve Your Data Every Month
• Remove DNC Properties from Your List

Subscription & Billing 4

• 8020REI Affiliate & Referral Program
• Setting Up Payment Cards and Auto-Recharge
• Billing & Payment FAQ
• How to Submit Special Requests at 8020REI

Policies & SLAs 3

• Our Service Commitments (SLAs)
• Service Pause Policy
• Service Cancellation Policy

8020Scale 2

• 8020Scale – High-Volume Data Solution for Advanced Investors
• Sticker Value

Direct DataMail 1

• Direct DataMail - The Direct Mail done with you

Vendor Guides 7

• Launch Control 101
• How to Import Data to LaunchControl
• How to Create a New Campaign in Launch Control
• LaunchPro SMS Features
• SmarterContact: Sign Up

View all 7

Account Issues 1

• How to Reset Your Password

Data & Performance 2

• Fixing Slow Performance and Loading Issues
• Troubleshooting Call and Audio Issues